Help and support

Practical guidance for setting up RealmBinder, running a campaign, using the AI features, and sorting out account, billing or privacy questions.

Getting started

What RealmBinder does, creating an account, your first campaign, your first session note.

Accounts and security

Email, Discord and Google sign-in, linking accounts, passwords, two-factor, deleting an account.

Campaign roles and privacy

Membership, invitations, owner responsibilities, public links, leaving a campaign.

Session notes and AI

Source notes, generated content, good input practices, accuracy, usage limits, failed generations.

Billing and refunds

The closed-beta position, what happens after beta, Polar checkout, cancelling, refund requests.

Exporting and deleting data

Exporting campaign notes, deleting notes, campaigns or your account, privacy rights requests.

Troubleshooting

What to check first, common issues, the support request template, security and abuse reports.